Helpful Holiday Info Guide

Follow the guide below to make sure you get your gear quickly and hassle free, whether you're gifting or enjoying it yourself.



Shipping Cut Off Dates

We're seeing high volume of delays with shipping carriers right now. These are updated deadlines to ensure you get your gifts in time.

Shipping Method

Order By

Standard Shipping

Due to carriers being busier than ever this year, we encourage you to order as early as possible so you can get what you want when you want it.

2-day Shipping

Thursday, December 17th, 12pm ET

Overnight Shipping

Monday, December 21st, 12pm ET

 


For additional shipping information and pricing, see our Shipping Policy Here



Our Holiday Return and Exchange Policy

Shopping early? We're extending our return policy so that anything purchased in October or November can be returned in unwashed, unworn condition until Jan 31, 2021.

Last minute shoppers - don't worry, anything purchased in December will follow our normal return policy and can be returned in unwashed, unworn condition up to 60 days after the purchase date.

Please note that final sale items (bamboo boxer briefs, bamboo boxers, candles, socks and items in the final sale section) are not eligible for return or exchange at any time.


Holiday FAQ

Can I Edit Or Cancel My Order?

  • We process orders quickly to make sure you get your gear without delay. Once an order is placed, we're unable to add or remove products or cancel the order.
  • We do offer free returns and exchanges so if you made a mistake or ordered the wrong size, you can easily exchange it for the correct item.

Can I Use Multiple Coupon Codes on My Order?

  • Our website only allows one discount code per order.

    Can I Return or Exchange a Gift?

    • We make gift returns and exchanges easy! With the order number and shipping zip code (both can be found on the packing slip), you can complete a gift return or exchange on our returns portal.

    Do You Offer Gift Messaging and Gift Wrap?

    • Yes! We are pleased to offer gift messaging and gift wrap this year.
    • To add a free gift message, go to your cart and select the checkbox "Add a Gift Message". Your message will be included on the packing slip. Don't worry - no prices are included on our packing slips.
    • We also offer an eco, re-usable gift bag for €5. To have your order wrapped in the gift bag, simply go to your cart and select "Add Gift Wrap". A €5 charge will be added to your order for gift wrapping. (Please note - these bags fit about 4 products.)